Refund Policy

Admit Sutra's admission counselling, university shortlisting, and application support services are provided to students free of charge. As a result, this Refund Policy primarily addresses payments made directly to partner universities that are facilitated through our platform.

University Fees

Any application fee, tuition fee, or hostel deposit you pay is made directly to the respective university, not to Admit Sutra. Refund eligibility for such payments is governed entirely by that university's own refund policy, which our counsellor will share with you before you make any payment.

Optional Paid Services

If you purchase an optional paid service from Admit Sutra in the future (such as premium test-prep resources), refund requests for that specific service must be raised within 7 days of purchase, provided the service has not been substantially delivered. Refunds are processed to the original payment method within 7–10 business days of approval.

How to Request a Refund

To request a refund for an eligible paid service, email info@admitsutra.com with your registered email address, payment reference, and reason for the request. Our team will review and respond within 3 business days.

Non-Refundable Items

Government or third-party exam fees, and any payment made directly to a university (tuition, hostel, application fees) are non-refundable through Admit Sutra and must be contested with the respective institution directly.

Contact

For refund-related questions, reach us at info@admitsutra.com or +918287624092.